Returns & Refunds

At Major Stone, quality is not a promise — it is our standard. Every drop of Major Stone honey supplement is crafted with premium natural ingredients, independently lab tested, and delivered with care. We are so confident in what we make that we back every purchase with a full 30-day satisfaction guarantee.

If for any reason you are not completely satisfied with your purchase, you have 30 days from the date of delivery to request a return or refund. No lengthy explanations required — your satisfaction is all that matters.

To be eligible for a return or refund, the following conditions apply:

• Your request must be made within 30 days of the delivery date
• The product must have been purchased directly from our website
• The Box must be unopened and in its original sealed condition
• You must provide proof of purchase — your order number or order confirmation email is sufficient

Because our products are consumable wellness supplements, certain return limitations apply for health and safety reasons. The following items are not eligible for return:

• Products returned more than 30 days after delivery
• Any opened or partially consumed product, unless it arrived damaged or defective
• Products that have been tampered with or stored improperly (e.g. exposed to heat or moisture)
• Items purchased from third-party retailers — please contact the retailer directly
• Gift cards and promotional credits

If your product arrived damaged, defective, or incorrect, these restrictions do not apply — we will always make it right regardless of consumption, at no cost to you.

Once your return request is received and reviewed, we will notify you by email within 1–2 business days. If approved, your refund will be issued to your original payment method. Please allow the following timeframes:

• Credit and debit cards: 3–7 business days to appear on your statement
• PayPal and digital wallets: 1–3 business days

If you have been approved for a refund but have not seen it yet, we recommend the following steps before reaching out:

• Check your bank or credit card account — processing times vary by institution
• Contact your card issuer or bank directly, as refunds can take a few days to post officially
• Check your spam or junk folder for any refund confirmation email from us

If you have completed the steps above and your refund has still not appeared after 7 business days, please contact us at sales@royalboosthoney.com and we will investigate and resolve it promptly.

If your order arrived damaged, defective, or with the wrong product, we will send you a replacement at absolutely no additional cost. Simply contact us within 30 days with a brief description and, where possible, a photo of the issue.

If you would like to exchange a product for a different item from our collection, contact us and we will do our best to accommodate you based on current stock availability.

Gifted Orders: If a Major Stone product was purchased as a gift and shipped directly to you, you are entitled to the same 30-day guarantee. You will receive store credit for the value of the return. The original purchaser will not be notified.

Returning a product is straightforward. Here is how to get started:

• Email us at sales@royalboosthoney.com with your order number and reason for return
• Our team will respond within 1 business day with return instructions and a return address
• Pack the product securely and ship it using a trackable method — we recommend keeping your tracking number
• Once received and inspected, your refund or replacement will be processed within 2 business days

Return shipping costs are the responsibility of the customer unless the product arrived damaged, defective, or incorrect — in which case we will cover the return shipping in full.