Frequently Asked Questions

Every purchase is backed by our full 30-day satisfaction guarantee. If for any reason you are not completely happy with your Major Stone honey supplement, you have 30 days from the date of delivery to request a refund or a replacement. No complex details required.

To qualify for a standard return, your item must meet the following criteria:

• The request must be made within 30 days of delivery.
• The item must have been purchased directly from our official website.
• The product box must be completely unopened and remain in its original sealed condition.
• You must supply valid proof of purchase (such as your order number or order confirmation email).

Because our products are consumable wellness supplements, certain health and safety exclusions apply. We cannot accept standard returns on:

• Any opened, unsealed, or partially consumed product boxes (unless they arrived damaged/defective).
• Products showing clear signs of tampering or improper storage conditions (e.g., exposure to excessive heat or moisture).
• Items purchased through third-party retail partners rather than our online storefront.
• Gift cards and promotional credits.

Standard consumption restrictions do not apply to structural fulfillment errors. If your order arrives damaged, broken, or contains the wrong product, we will issue a replacement or refund at absolutely no additional cost to you. Please email us within 30 days with your order details and a photo of the package anomaly.

Initiating a return is simple:

• Send an email to sales@royalboosthoney.com stating your order number and reason for return.
• Our customer support team will reply within 1 business day providing specific return addresses and authorization details.
• Pack your product securely and ship it using a trackable courier method. Return shipping costs are covered by the customer unless the product arrived damaged or defective.
• Once received and inspected, your refund or replacement takes 2 business days to process.

We offer free shipping options across our store layout, backed by 2-day expedited shipping networks to ensure rapid, secure handling. Every shipment is tracked from end to end.

Items purchased at promotional or sale prices are final and are not eligible for monetary refunds. However, if a product was sent to you directly as a gift, you are fully entitled to our 30-day guarantee framework — returns will be processed as storefront credit, and the original purchaser will not be notified.

Once your return is safely evaluated by our team, we send an email notification within 1–2 business days. Approved adjustments post to your account within these target timelines:

• Credit & Debit Cards: 3–7 business days (varying based on bank processing rules).
• PayPal & Digital Wallets: 1–3 business days.

If an approved refund has not posted after 7 business days, please check your bank account statement, review your email spam filters for notifications, and reach out directly to your card issuer or banking institution. If the balance remains uncredited, contact us at sales@royalboosthoney.com so we can investigate.

Major Stone premium wellness honey supplements are sourced from elite natural environments in Thailand. Our honey is 100% natural and undergoes strict independent lab testing to ensure optimal purity, composition, and quality standards.

Our storefront and product selections are intended strictly for adults aged 18 and older. Additionally, please note that our products are not formulated to diagnose, treat, cure, or prevent any medical condition. Content on this site is provided for general wellness reference only and does not replace professional medical consulting.

When you navigate our site or buy from us, we securely collect names, email addresses, contact lines, billing/shipping addresses, and transaction details alongside anonymous device analytics (IP addresses, cookie metrics). This data allows us to securely process your transactions, coordinate shipping carriers, provide customer care updates, prevent checkout fraud, and fine-tune website performance.

No. We maintain a zero-tolerance policy for data trading. Your personal details are never sold, rented, leased, or traded to third parties for corporate marketing campaigns. We only provide relevant logistical details to necessary transactional partners like payment gateways and shipping couriers to fulfill your orders.